

I’ve been freelancing full-time as a graphic designer and web developer for over 25 years (here’s how TallyHo came to be), and honestly, we’ve got it pretty good these days. The tools are better, the clients understand digital work more, and cities are nicely set up to work from home, cafe or public library.
But one thing that hasn’t changed much, most of us creative types are still a bit rubbish at tracking our time properly. And I get it – when you’re in the flow, the last thing you want to do is stop and fiddle with some clunky time tracker.
All those “quick tweaks” and “just five more minutes” sessions, they add up to serious money. I reckon most graphic designers lose track of 1-2 billable hours every single day. Let’s do some quick maths. If you’re charging $75/hour and losing just 1.5 hours a day to untracked work, that’s $29,250 per year. That’s a decent car, a bloody good holiday, or enough 5K monitors to build a proper battlestation. You get the picture.
Working as a solo graphic designer means you’re juggling way more than just the actual design work. The obvious stuff - sketching concepts, creating mockups in Figma or Illustrator, client presentations, revisions (heaps of revisions…) - that’s only half of it.
The rest of your day is full of things that still absolutely count: researching visual trends, organising assets, responding to client emails, file prep and exports, that 20-minute “quick call” that turned into full-on project planning. All billable. All easy to forget.
The problem with most time trackers is they’re built for people who sit at desks doing one thing at a time. That’s not how creative work happens.
Here’s where I see most designers go wrong: they only track the “proper” design work. But those 5-minute client emails? The quick photo search? The time spent converting files for different platforms? It all counts.
Start thinking of your time in terms of client benefit. If what you’re doing moves their project forward, it’s billable. Full stop. Email responses, asset hunting, file organisation, quick calls, even fighting with software when it’s project-related - all of it.
This is the big one that most designers miss completely. You know those moments when you’re not actively designing but your brain is still working on the project? That counts too.
I’ve had some of my best design breakthroughs while walking the dog, or in the shower, or lying in bed at 2am when my brain suddenly figures out why that layout wasn’t working. That’s not free time – that’s your expertise at work.
Inspiration gathering, mood boarding, concept development while you’re away from the desk, sketching on the back of a receipt (we’ve all been there) - if it moved the project forward, it’s worth something. Log it.
The trick is having a system that lets you capture these moments quickly, without making a whole thing of it.
Creative work doesn’t happen in just one place. You might sketch on the train, review proofs on your phone, or take a client call while grabbing coffee. Your time tracking needs to keep up.
That means quick enough to log in seconds, available on your phone, forgiving enough to backfill if you forget, and smart enough to handle “30 mins Apple website concept” without making you choose from a dropdown for every field. I keep a small notebook as backup too - sometimes the simplest tools are the most reliable.
The best time tracking is the kind you barely notice you’re doing. Forget starting and stopping timers - just build a couple of small habits instead.
Log immediately after client calls, while the details are still in your head. Do a quick check at the end of each work block. That’s basically it. Takes about a week to stick, then it’s just… what you do.
The goal isn’t to become obsessive about every minute. It’s to get an accurate-enough picture of where your time actually goes, so you can price projects properly and spot which work is genuinely worth doing.
This is where a lot of time trackers fall down. They want you to pick from dropdown menus and fill in forms when what you really need is to quickly jot down “45 mins Morrison LookBook 2025 Brochure”.
Look for tools that let you describe your work naturally, then organise it automatically. Your future invoicing self will thank you.
Good time tracking isn’t about squeezing more hours into your day - it’s about getting paid properly for the work you’re already doing.
After nearly three decades of freelancing, I can tell you that the designers who track their time well are the ones who can afford to be choosy about their projects. They know what their time is worth, because they can actually see where it goes.
That’s a pretty nice place to be.
Steve Leggat has been freelancing in design and web development since 1996. He runs Front&Back, a solo design company in Auckland, and runs TallyHo, a time tracking tool designed specifically for freelancers who want to capture their time naturally without the complexity of team-focused apps.